Telecom Reseller / Technology Reseller News

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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Future-Proofing Contact Centers: Boosting Productivity and Revenue with AI, Data, and Automation, Convoso Podcast

Posted May 21, 2024

“What ChatGPT does, is able to do, is just mind-boggling,” says Daniel Foppen, VP Product and Product Marketing at Convoso, an AI-powered contact...

Mitel meeting enterprises where they are, Podcast

Posted May 20, 2024

Storied communications brand strives to meet customers where are on the migration path

“It’s a hybrid setting,” Martin...

Understanding Cisco Hypershield: A dispatch from the frontlines of the cybersecurity struggle, Podcast

Posted May 20, 2024

“If you think about it from a cybersecurity perspective, how do you defend as an organization what you don’t thoroughly understand?” asks Stephen...

AI-Connect delivers big business call management to the smallest businesses, Phone.com Podcast

Posted May 20, 2024

Phone.com’s newest take on AI delivers an enterprise grade solution for the solopreneur

You can’t cut hair and answer the...

AI and the MSP: endless opportunities, possibilities and solutions, Axians Podcast

Posted May 17, 2024

“I’m a very practical person, so I love technology,” says Russell Crampin of Axians. “I love seeing what’s new out there, but I always ask...