Telecom Reseller / Technology Reseller News

Recent Episodes

Oracle enables Contact Center cloud based software to access not only the Enterprise customers, but now the SMB customers – An Oracle Industry Connect Take Away

Posted March 24, 2017 • 00:14:36

Two to three years of development were devoted to the customer journey and their experience when they call for assistance. Christopher Morley, Vice...

SkySwitch Makes Amazon Alexa Skill Available to White Label UCaaS Resellers: Podcast

Posted March 23, 2017 • 00:11:06

Last week, SkySwitch announced an integration with the Amazon Echo and Amazon Alexa to voice enable dialing from the SkySwitch UCaaS platform. SkySwitch...

As Open Source matures, Open Source contributes more to the development of industry standards – A take away from Oracle Industry Connect in Orlando, Fl

Posted March 21, 2017 • 00:09:30

There has been an evolution in communications as well as in open source. This evolution has brought open source, which was at arm’s length from commercial...

Social Media is the back door for Cyber-Attackers to access personal and company information for ransom and more!

Posted March 21, 2017 • 00:11:46

One may think that when they use social media that they are being protected by the developer of the media - LinkedIn, Twitter, Facebook, Instagram,...

Choosing the Right BackOffice Recommendations for Efficiency and Profit

Posted March 14, 2017 •

by Gary Audin If you are an ITSP, or are expecting to be one, then you know that operating an ITSP service is more than implementing a VoIP switch....