Telecom Reseller / Technology Reseller News

Recent Episodes

It Sounds Better; Conferencing

Posted March 29, 2016 • 00:11:13

Audio conferencing is part of Unified Communications (UC). UC is technology for the end user. Although many forms of communications are available, both...

Digital Transformation Procurement

Posted March 28, 2016 • 00:11:56

Digital transformation, it covers a wealth of areas. One is network procurement, from the desktop to the data center. Provider contracts are changing...

Flexibility or Economics; Driving Communications?

Posted March 28, 2016 • 00:10:49

Your business is constantly changing. Your market is competitive. You need to react to these changes with speed, flexibility, and agility. Your Unified...

Insights into UC Performance

Posted March 28, 2016 • 00:11:59

You will have UC problems, problems with endpoints, with networks, and cloud or on-premises systems. Of course the goal is to prevent the problems but...

Contact Centers, the Path to the Future

Posted March 25, 2016 • 00:12:36

In the past, contact center management looked inward to improve the efficiency of the agents, reduce agent turnover, and reduce costs. The contact center...