Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
INDIANAPOLIS, May 12, 2016 (GLOBE NEWSWIRE) -- AOTMP, a global leader in telecom management best practices and industry standards, opened registration...
Just managing contact center agents is not enough. You need to ensure the quality of customer/agent interactions generate satisfied callers who want...
Expected to open stock to persons restricted from investing in non-U.S. companies Process expected to take approximately 4-6 monthsPlan to be submitted...
WASHINTON, May 10, 2016 (GLOBE NEWSWIRE) -- At the annual meeting of the membership of the Utilities Technology Council (UTC) last week, the Board of...
There are a number of advancements being made in the tech world, of course the well known multinational technology and consulting corporation, IBM is...