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Recent Episodes
Plantronics Manager Pro v3.8 helps the channel build sales in SaaS era
Chris Thompson Plantronics manufactures a family of products that will become more critical than ever as UC becomes UCaaS: end points. For decades the...
Network Diversity = Network Survival
A podcast with Christopher Lodge, President and COO of United Fiber & Data (UFD) www.ufd.com and Gary Audin Your hear about redundancy. It is live...
Edgewater Networks Spotlights Network Edge Orchestration at the Metaswitch Forum 2016
SAN JOSE, Calif., May 12, 2016 (GLOBE NEWSWIRE) -- Edgewater Networks announced today that Network Edge Orchestration, a hybrid cloud-edge delivery...
AOTMP Launches “State of the Telecom Management Industry” Symposium Enrollment For Telecom Vendors
INDIANAPOLIS, May 12, 2016 (GLOBE NEWSWIRE) -- AOTMP, a global leader in telecom management best practices and industry standards, opened registration...
Contact Center Quality Management
Just managing contact center agents is not enough. You need to ensure the quality of customer/agent interactions generate satisfied callers who want...
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