Telecom Reseller / Technology Reseller News

Black Birch Group Reimagines the Service Desk as a Growth Engine, Podcast

Alberto Francis champions end-user empathy, proactive insights, and monetization at GTIA ChannelCon

“I heart Service Desk.”...

The Educator’s Path to MSP Leadership and M&A Insight, Net Sciences Podcast

“Even today, roughly two-thirds of the people I interview have never had professional IT support. I’m still bringing fire to the caveman.” —...

NICE Acquires Cognigy in $955M Deal, Creating AI-First CX Powerhouse, Podcast

Technology Reseller News Podcast with Dave Michels, TalkingPointz

“AI and automation is really all that anyone cares about right now....

How Robert Half Helps MSPs Scale and Succeed, Amy Kincaid, Vice President at Robert Half, Podcast

“We’re not here to compete with MSPs—we’re here to help them grow, take on more business, and deliver more value to their clients.” — Amy...

EasyDMARC Empowers MSPs to Monetize Security and Grow with Confidence, Podcast

“It’s not about solving for DMARC. Yeah, you do that as a byproduct, but we really enable the MSP to go grow their business.” — Mike Anderson,...