Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
Skype for Business is continuing to be adopted by the enterprise, as part of a larger tectonic shift in the UC world that includes migration to cloud...
by Gary Audin The hard phone is not dead. It more than survives. It is predicted that 24 to 25 million hard phones each year will be sold through 2020....
by Gary Audin If you have to write proposals, you know without them you probably have no sales. If you are a reseller, VAR, MSP, integrator, or service...
When is healthy or normal or satisfactory or nothing unusual, actually a problem? This can occur when the network team says “healthy” but you are...
A known flaw in the messaging system in Signalling System No. 7 (SS7) protocol developed in the 1970s which allows networks around the world to interoperate,...