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Voice Plus Visuals = 600% Improvement
By Gary Audin It is very common to encounter either an IVR or a call center agent. The IVR or agent is scripted but you cannot see the script. What...
Allworx names David Plakosh general manager
ROCHESTER, N.Y., June 09, 2016 (GLOBE NEWSWIRE) -- Allworx Corp., a Windstream (NASDAQ:WIN) company, today announced the promotion of David Plakosh...
Vocera’s Experience Innovation Network Explores Family Perspectives in Patient Centered Care
SAN JOSE, Calif., June 08, 2016 (GLOBE NEWSWIRE) -- Vocera Communications, Inc. (NYSE:VCRA), the leading healthcare communications company, invites...
Iridium Announces Timing for Commercial Availability of Iridium Certus (SM)
MCLEAN, Va., June 07, 2016 (GLOBE NEWSWIRE) -- Iridium Communications Inc. (Nasdaq:IRDM) announced today that the Iridium CertusSM service will be...
TelStrat charts innovative course through changing market and technologies
TelStrat has served UC and contact center communities for over twenty-three years, featuring technology partnerships with major platforms such as Avaya....
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