Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
A major challenge facing the enterprise contact center is managing efficiency amidst the chaos. For many, this is a job for the supervisor.
In...
TaxConnex tackles telecom tax complexity, offers white glove service, Podcast
“We don’t want to just be a return...
PCs for People Offers Full-Service Electronics Recycling While Delivering Technology to People and Communities, ASCDI Podcast
“We’re...
UCaaS is not a final destination: Mitel’s Luiz Domingos On Mitel Common Communications Framework, Mitel, Zoom Partnership, It’s just...
Even in today’s modern world, it’s incredibly challenging to extend affordable, reliable and high-performing broadband services to the 42 million...