Telecom Reseller / Technology Reseller News

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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Sinch adds new channels to its conversation API, powering global omnichannel CX, Podcast

Posted December 20, 202200:17:21

“While many brands understand the value of an omnichannel messaging strategy, adopting one can be a big hurdle for them, and a headache for customer...

Mitel plots more customized approach to migration, Podcast

Posted December 16, 2022

One size does not fit all: Why UcaaS is not the right approach for every business.

“It’s all about keeping all of those...

UCaaS, VoIP leaders gather for Viirtue Connect, Podcast

Posted December 13, 2022

Viirtue Connect brings together Viirtue community of partners and vendors

Viirtue gathered their channel partner and vendor...

New Televerde CEO looks to reinvent whole in new role at Televerde, Podcast

Posted December 12, 2022

“I went from the product being a piece of software to the product being my employee base,” says newly appointed Televerde CEO, Chris McGugan. “And...

Kirstel on Social Media: Don’t Be Left Behind, Podcast

Posted December 12, 2022

Building Own Social Media Community at CCA Event

“I’m seeing a tremendous appetite for digital content,” says