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Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
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Recent Episodes
Podcast: How to Mind the Gap in Your UCaaS Sales
According to Keenan, the price crises in UC might not have been caused by the commodification of UC and UCaaS services but because the channel is commodifying...
Podcast: For service providers, it’s the surround
“When you realize their world has been changed pretty dramatically by Cisco, by BroadSoft and by quite frankly moving a lot of the future functionality...
EDUcast: The Call Complexity; The Power of Customer Satisfaction
by Gary Audin Of course contact agents need high quality headsets. But so do brokers, advisors, counselors, and subject matter experts. They all have...
Podcast: snom offers plug and play option to service providers
“We differentiate ourselves with features,” says Brian Tompkins, Vice President of Sales at snom. “We give something to our end users something,...
Podcast: Voxbone offers global partnership for growth
“We can help customers to grow,” says Mehmet Hussein, Senior Solutions Architect, Voxbone. Recorded live at last week’s Cloud Comms Summit, this...
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