Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
The contact center is the jewel in Avaya’s real communications crown. In this podcast Joe Fuccillo, CTO of Nectar, outlines how Nectar’s CX assurance...
When you are installing IoT, if you are not using licensed wireless, you are gambling with your customers experience and critical data. Brian Ray, CTO...
By Gary Audin Traditional enterprise software ring-fences your knowledge to the insights gathered within just one technology deployment - your own....
“RingCentral made it easy,” says Jason Bystrak, Vice President of Cloud Business Unit at D&H. D&H has been present in the UC market long...
by Gary Audin Where we work, how we work and when we work has changed significantly over the past decades. Audio conferencing has grown to become common...