Telecom Reseller / Technology Reseller News

Recent Episodes

Podcast: What do you know about your IT Environment?

Posted March 18, 2020 • 00:12:14

You have privileged access IT staff. They install, configure, and troubleshoot IT and network systems, software, and devices. Do they always document...

Podcast: Contact Center becomes your brand during crises

Posted March 18, 2020 • 00:38:06

“People keep customer service alive,” says Jeff Palmer, Vice President of Sales and Business Development. As companies and organizations are forced...

EDUcast: CX Assurance; Delivering High Value CX Testing Services to the Contact Center

Posted March 18, 2020 •

by Gary Audin Customer experience (CX) can be more influential on your brand than your product value or your price. In today’s competitive market,...

Podcast: It is all about the experience – Telia Carrier announces a new Channel Partner program and strategy providing transparent monitoring and reporting

Posted March 16, 2020 • 00:13:19

Speaking with Rob Pulkownik, Head of Channel Sales at Telia Carrier, Don Witt from The Channel Daily News, a TR publication, learns about the new Channel...

Podcast: UnitedCloud offers marketing tools for MSPs

Posted March 13, 2020 • 00:12:44

“We only make money when our partners make money,” says Reo Harb, Managing Director of UnitedCloud. “We give them (the MSPs) a full branded marketing...