Telecom Reseller / Technology Reseller News

We thought we were listening to the customer—until we actually did, Strolid vCon Podcast

Strolid’s vCon Revolution: Bringing Automotive Insight to the Future of Digital Conversations

HYANNISPORT, MA –...

From Ephemeral Talk to Structured Truth, Frontline Podcast

“If you don’t ask your AI what it used to make a decision, it might cost you your reputation—or worse.” — Matt Bramson, Chief...

From People-Powered to Tech-Enabled: Consig’s RJ Burnham on the Future of Voice AI and the Role of vCons, Podcast

“Voice AI isn’t here to replace people — it’s here to empower them.” — RJ Burnham, Founder, Consig

At the...

vCon 2025: Relay Hawk’s Justin Massey on AI Agents, Identity Validation, and the Trouble with Transcriptions, Podcast

“We’re not just building AI for call centers — we’re building AI with call centers in mind.” — Justin Massey, Relay Hawk

At...

vCon 2025: How Strolid Turned Automotive Leads into the Blueprint for vCons, Podcast

Strolid’s Road to Reinvention: How a Contact Center Pioneer Helped Create the vCon Standard

“Every time a customer...