Telecom Reseller / Technology Reseller News

Recent Episodes

CCT Solutions Welcomes

Posted June 11, 2016 • 00:10:44

To Uwe Kreuter, Managing Director, of CCT Solutions, Avaya Breeze and newly announced Avaya Oceana are welcome developments. Kreuter sees these offerings...

IR Provides Critical Insight As Networks Migrate

Posted June 11, 2016 • 00:07:38

IR (Integrated Research Limited) provides companies with proactive performance management software for communications networks and IT infrastructure....

OpenScape Desk Phone CP Family Brings New Function to the Desktop

Posted June 11, 2016 • 00:17:29

Earlier this week, Unify announced the introduction of the OpenScape Desk Phone CP Family, a group of new end points integrated with collaboration software...

The Intelligent Assistance Contact Center

Posted June 10, 2016 • 00:10:22

by Gary Audin Can you enhance your applications with speech technologies that transform rigid DTMF menus into effortless customer experiences? You want...

Visual IVR Makes it Better

Posted June 10, 2016 • 00:10:29

by Gary Audin You have encountered that IVR with a rigid menu. You make a mistake you then hit “O” to get an agent. This is frustrating and adds...