Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
As 2016 came to a close, West Corporation, a global provider of communication and network infrastructure services, acquired 911 ETC, Inc. ("911 ETC"),...
As Avaya customers gathered for Avaya ENGAGE last week, Avaya released Avaya Surge, an offering to improve security "at the perimeter of the Internet...
CCT is leading the way in Omni-Channel customer engagement solutions and a familiar participant at Avaya ENGAGE. The Avaya DevConnect Partner, helps...
It's a common IT and UC challenge. A company or a government organization enters into a merger, which means networks, gear and other systems never designed...
Announced today with Don Witt of The Channel Daily News, Chris King, Senior Director of Product Marketing with Oracle Communications, discusses the...