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Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
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Recent Episodes
CCaaS rich with opportunities for the channel, LiveVox Podcast
Making Money with CCaaS
MeiLee Langley“CCaaS has lot of technologies you can monetize,” says MeiLee Langley, Senior Director,...
ChatGPT AI CX: A hitchhiker’s guide to AI, CX, ChatGPT and a $27 billion universe of opportunity, Podcast
How to talk about AI, ChatGPT, CX to HR, CX teams, non technology business managers and senior management: White...
The Future of Telephony, Podcast with Alcatel-Lucent Enterprise’s Nicolas Brunel
Nicolas Brunel
The Great Copper switch-off
“The key element is communication,” says Nicolas Brunel Executive Vice President...
Global Language Assist now available with CI’s eONE Conversational AI IVR called The Virtual Concierge, Podcast
CI powers up AI to overcome language barriers
Recently CI announced an integration to Googles over 131 languages. The feature,...
Enreach’s Nijhuis: AI in the hands of the public, Podcast
AI becomes real, reachable, and democratic.
“AI is now out of the laboratory and into the hands of the public,” says Stijn...
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