Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
One major lesson IT teams sometimes miss is that if a solution or tool is too complex or requires extra workforce training, than its likely a solution...
AudioCodes focused on the needs of many end users who are working to create better huddle rooms, migrate from legacy systems, and deal with a number...
As the cloud continues to become the primary platform of the enterprise, the “out of towners” have arrived. Google and Microsoft have been working...
Two to three years of development were devoted to the customer journey and their experience when they call for assistance. Christopher Morley, Vice...
Last week, SkySwitch announced an integration with the Amazon Echo and Amazon Alexa to voice enable dialing from the SkySwitch UCaaS platform. SkySwitch...