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Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
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Recent Episodes
“Whitepaper: The emergence of Automation and AI for Customer Service”, Podcast
Enreach applies Automation and AI in new places, legacy spaces, agent augmenting instead of replacing human contact
“Right now, it’s really...
Kurmi Software solutions enable Enterprise and Managed Service Providers to integrate and provision multiple platforms through a single pane of glass, Podcast
We are not just talking about one platform at a time. When multiple platforms need to be included in an enterprise solution based on migration to the...
Intelligent Assistant to Manage Salesforce Orgs with AI, Launched, Metazoa Podcast
Intelligent Assistant to Manage Salesforce Orgs with AI, Launched, Metazoa Podcast: Enables Salesforce Administrators to remove technical...
Cybersecurity attack on MGM may have begun with a ten-minute phone call: How it happened, Special Mutare Podcast
Cybersecurity attacks, It’s always the humans, It’s always the people.
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