Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
by Gary Audin The number of endpoints, like hard and softphones, as well as other devices (PBX, SBC, Gateway…) you have to manage keeps expanding....
by Gary Audin You want to network with others who are service providers offering voice and UC services. You are a startup trying to avoid mistakes and...
by Gary Audin Revenue is the goal. It should be increasing. You should be reducing your costs as well. Automation, efficient back office operations,...
In a special podcast, we recorded last week, Morag Lucey, Avaya's Chief Marketing Officer, discusses Avaya's financial restructuring and this week's...
by Gary Audin You installed the Session Border Controller (SBC) for security. The service provider installed one as well but for their protection. The...