Telecom Reseller / Technology Reseller News

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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Podcast: UnitedCloud’s launches program to help partners help small and medium businesses nationwide in response to remote worker surge

Posted March 20, 202000:11:44

This week, UnitedCloud is making Unlimited Audio Conferencing available to all existing and new users for free till May 2020, with full conferencing...

Podcast: ECI Acquisition adds another component of the complete communication solution package

Posted March 20, 202000:10:09

While the nation is slowing down due to the CoronaVirus, Ribbon continues to move forward by expanding technology and their product portfolio. CMO and...

Podcast: What do you know about your IT Environment?

Posted March 18, 202000:12:14

You have privileged access IT staff. They install, configure, and troubleshoot IT and network systems, software, and devices. Do they always document...

Podcast: Contact Center becomes your brand during crises

Posted March 18, 202000:38:06

“People keep customer service alive,” says Jeff Palmer, Vice President of Sales and Business Development. As companies and organizations are forced...

EDUcast: CX Assurance; Delivering High Value CX Testing Services to the Contact Center

Posted March 18, 2020

by Gary Audin Customer experience (CX) can be more influential on your brand than your product value or your price. In today’s competitive market,...