Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
TelTech is a telecom-focused technology company. They’re privately held and headquartered just a short distance from New York City, in New Jersey. ...
The Tier 1 providers use open source software. The providers use middleware to develop application for communications. Enterprises have now embraced...
You own video conferencing systems. You are adding Skype for business. You inherited other third party video conferencing systems. They don’t interoperate....
What happens when Unified Communications fails? What is high availability (HA)? Why do you need HA for UC? How do you achieve HA? It will cost you....
WebRTC in the contact center, are you ready? How effective is omnichannel? Are there situations like video calls where it is less desirable? Will your...