Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
by Gary Audin My first impression when I call a company is how well does the system that answers the call work? Does the sound equal that of a PSTN...
by Gary Audin Looking for an IP or SIP phone? What you want is a supplier with a variety of phone choices. You will soon look for Skype for Business...
by Gary Audin You are migrating to Skype for Business (Skype4B). You also have contact center operations. You want to blend the two together. The console...
by Gary Audin You are moving into the Internet of Things (IoT). IoT is a new area for you. You want to monetize your investment. You have several goals...
Everyone has had the experience of being in a work space, hotel lobby or other public area where wireless has been poorly planned. Today, access to...