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Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
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EDUcast: The Call Complexity; The Power of Customer Satisfaction
by Gary Audin Of course contact agents need high quality headsets. But so do brokers, advisors, counselors, and subject matter experts. They all have...
Podcast: snom offers plug and play option to service providers
“We differentiate ourselves with features,” says Brian Tompkins, Vice President of Sales at snom. “We give something to our end users something,...
Podcast: Voxbone offers global partnership for growth
“We can help customers to grow,” says Mehmet Hussein, Senior Solutions Architect, Voxbone. Recorded live at last week’s Cloud Comms Summit, this...
Podcast: nexVortex SIP Trunking is Certified with AudioCodes for Microsoft Teams
“Quality, availability and visibility, QAV,” says Wes Rogers Chief Operating Officer and Founder of nexVortex. “We think those are the key attributes...
Podcast: Research reveals some surprising insights as the Cavell Group hosts successful Cloud Comms Summit 2019
The Cavell Group offering events, information and knowledge for the cloud communications community “The Cloud Comms Summit is an idea I had about...
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