Telecom Reseller / Technology Reseller News

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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Celebrating its 20th year in operation, while fondly thinking of themselves as the Plain Old Telephone line (POTs) company, they have a lot more to celebrate. – Congratulations!

Posted October 6, 201600:12:19

Paul Master, Senior VP of Alternative Channels with Birch, reviews the growth of Birch and their commitment to customers to Don Witt of The Channel...

Are You Ready for Skype4B Online?

Posted October 5, 201600:10:21

by Gary Audin Network quality and connectivity to the cloud is critical when planning and implementing Skype for Business (Skype4B) deployment leveraging...

Network Assessment for Skype4B

Posted October 5, 201600:11:11

by Gary Audin Is your network ready for VoIP calls? Is it ready for Avaya or Cisco? If so, migrating to Skype4B will introduce new challenges. What...

Skype4B Migration

Posted October 5, 201600:08:43

by Gary Audin You have an Avaya or Cisco communications system. You are also deploying Microsoft’s Skype4B and you want them to work together. You...

The Root Cause of Voice Quality Issues

Posted October 5, 201600:12:07

by Gary Audin You sometimes have a poor VoIP call using Skype4B. There is no obvious failure. Most data network analysis tools look for failures and...