Telecom Reseller / Technology Reseller News

Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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24×7 Advantage delivers customer service win for MSP, Case Study Podcast

Posted May 8, 202400:02:26

24×7 Advantage Spins Up Customer Support that an MSP was able to offer a client in need

Michelle Fiegehen of 24×7 Advantage...

Momentum looks at Teams and Productivity, CCA Podcast

Posted May 7, 2024

Save money. Make money. Save time. These are the three big reasons most businesses buy a product, a service or even hire a person. Sometimes hidden...

Assembling Industry Leaders to Battle The ‘Dark Side’ of Global Connectivity, Massive Networks Podcast

Posted May 7, 202400:02:14

“It’s really the spirited discussion around connectivity solutions that’s going to drive value for viewers,” says Lauren Malhiot, Director of...

Systematically identify enterprise network cost optimization opportunities, Lightyear Podcast

Posted May 7, 202400:10:44

In a leaner environment, optimization matters

“This is a game of workflow automation and data.” says CEO &...

Dean Simon of LineOne Going the Extra Mile, Podcast

Posted May 6, 2024

“One thing I learned is our industry sometimes treats our customers very poorly, especially in the aspect of service,” says Dean Simon. “You know,...