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Communication AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.
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Contact Center; You Image Counts
by Gary Audin Consumer power is on the rise and consumer expectations have evolved, often surpassing the capabilities of today’s contact centers....
2Ring Offers GADGETS for Cisco Finesse and more
Cisco is a popular platform for UC and UCaaS, a favorite for contact centers. Many Cisco users turn to Cisco partner companies to get more functionality...
magicJack for BUSINESS Opens Corporate Headquarters in Atlanta Area
WEST PALM BEACH, Fla. and NETANYA, Israel, Aug. 19, 2016 (GLOBE NEWSWIRE) -- magicJack for BUSINESS, a division of leading cloud-based communications...
AudioCodes Serves Cloud Providers On Many Levels and Layers
AudioCodes, a leading developer of advanced Voice-over-IP (VoIP), converged VoIP and Data networking products and communications applications for service...
Open Source SIP Phones
by Gary Audin You have an on premise IP PBX. You think you will add cloud UC. You don’t want to replace your SIP phones. Your phone investment can...
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