SMS has excellent response rate.
“It gives you everything you need within the traditional telecom industry,” says Glen Stansbury of Infobip. Discussing Infobip’s acquisition of Peerless, Glen gives us a big picture of an integrated company that delivers solutions across the telecom spectrum, from carrier capacities, Teams, and SMS, MMS, OTT as well as video, voice and IVR. The company also has a global verse a national footprint. “It is a more efficient way to engage,” adds Stansbury, noting that AI has been deployed to offer quick responsiveness and more choice. “The days of pure voice are gone,” says Stansbury, making the case for MSPs to partner with a company offering the communications mediums, they want and use. The company’s strong CPaaS background means more innovative possibilities.
Visit www.infobip.com
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