The Broadband Forum has launched a User Services Platform (USP) Agent Certification Program. The program is designed to provide assurance and confidence for service providers and consumer electronics companies looking to generate new revenues from Internet of Things (IoT) services. In this podcast Robin Mersh, CEO Broadband Forum and Jason Walls of QA Café and Broadband Forum’s User Services Work Area Director, discuss the new program. We learn about the Broadband Forum and why the organization views standardization in the broadband industry as critical. We learn about how the program works and how it benefits the UC community. We learn about the User Services Platform (USP) and IoT. As we move to a home-based economy, the User Services Platform (USP) Certification Program is a part of a larger initiative to improve the Connected Home ecosystem. Visit https://www.broadband-forum.org/