Podcast: Using UC to reinvent companies and industries

The pandemic crises have moved companies to a distributed model, but are new circumstances masking old processes? In this podcast, Tom Martin, CEO of Glance discusses how end users and partners can move beyond replace and fix, to transformation. Glance has made inroads in the difficult to pierce financial sector. Martin points out that digital transformation and AI, not only are upending the way companies organize their real time communications, in terms of platform and process, but that they have the potential to create whole new ways to do business with their respective customer bases. Where once people called a stockbroker’s office to place an order that would later be confirmed by a paper, mobile apps enabling customers to buy and sell investments with a swipe of a finger, is an example of product and brand differentiating innovation. Martin thinks opportunities exist in helping companies create unique, brand defining experiences. Martin discusses how Glance has brought change to household name companies, while being mindful of those company’s complex security needs. We learn how structured collaboration and video conferences can become more than an alternative way to meet. Tom Martin Visit https://ww2.glance.net/