Sytel is a software house that specializes in adaptable, customizable and scalable software for the contact center. In this podcast we learn that Sytel can be used in cloud or non-cloud platforms. Patrick Bosworth, Pre-Sales Manager at Sytel gives us an overview of Sytel and the latest innovations in software for contact centers. We learn about Sytel’s problem solving approach to product development and how Sytel’s signature offerings are themselves designed to answer problems with easy to customize solutions. Visit www.sytel.com