Podcast: Message Hopper brings text, collaboration to cloud solution

Message Hopper is a collaborative communications platform providing cloud connectivity that enables businesses to communicate with their customers through two-way SMS messaging using their existing landline or VoIP number. “From the business side of things, text is something that offers a huge degree of flexibility,” Sergei Zadoyan, Business Developer at Message Hopper. “Having that omnichannel means of communication through text means that your business messages are going to read more, responded to more.” According to Zadoyan, in an environment when an unknown caller might feel intrusive, a text is a “middle ground”, personal enough to be read and replied to. In this podcast we learn how Message Hopper’s API's and SMS to Email allow for effortless integration with incumbent platforms. Message Hopper features include Auto Response, Intelligent Response, Contact List Management, Campaigns and Scheduling. Zadoyan describes use cases and how the service can be used in manufacturing, health care, transport and a number of other environments. www.messagehopper.com