Why Wireshark and other packet solutions can’t solve your VoIP problems

Many UC and UCaaS managers have adopted Wireshark or other similar packet solutions in the hope that they can tackle VoIP issues. In this podcast we learn that while these products may deliver useful information and guidance, they have a blind spot. In this podcast PathSolution’s Tim Titus outlines the nature of the problem and the remedies available. Plot spoiler: you can tackle the problem manually, but Titus thinks that there’s a better way. Visit www.pathsolutions.com