PTCOA, established in 2003, has been dedicated to the channel by selling services through partners and agents only

Quality and Redundant Service - Quality is the first question a new agent will ask about and Darrell Lopez, CEO of Public Telephone Company of America explains to Don Witt of The Channel Daily News, a TR publication, how PTCOA has multiple data center locations across the country providing geographic redundancy. He also noted that every endpoint device, smart phone, SIP phone, ATA or iPad, is not only registered with a SIP address, but also with 2 IP addresses.  Thus, if one location fails, the phone will automatically connect with the secondary location.  This provides additional geographic device redundancy for the business clients that cannot be without phone service. Sales Program – The second question the agent will ask is, “What kind of channel program do you have?” Darrell is very pleased to inform them that PTCOA has a sales program where the agent fills in the customer price. Sure, there is a base price to the agent, which includes everything, but beyond that the agent can set his own price which can be tailored to the customer.  If you are going to be providing more service increase the line price. If you want to charge for the IVR, or conference room, you can and receive additional MRR. Everything over the base price belongs to the agent100%. Agent Portal – If you are an agent and you are on site, normally, the customer will ask to have some adjustments made to their phone system.  No problem.  PTCOA provides a portal that will allow you to make all the adds, changes, and deletes you need from your smart phone, laptop or iPad style device. On that same note, if you are at the local coffee shop with the customer prospect, you can configure your quote with the customer from any of the above devices and provide the final number for the customer to review.  It is all about the experience and PTCOA make the agent experience as good as the customer experience. What sets PTCOA apart? - A relentless obsession to deliver excellence to each customer in PBX Cloud communications. They offer high powered communications and collaborated solutions that grow with the customer’s business and unit their teams worldwide for maximum productivity and impact at the lowest possible cost. Scale up. Scale down, and add new locations anywhere in the world. And, it’s plug-N-play easy no matter which option customers choose. Add new users on the fly and unite your workforce. Enjoy seamless integration with the largest list of flexible features and customizable tools available. For more information, go to: http://publictelephonecompany.net/