Is making an incursion into the UC/UCaaS workplace?

As the cloud continues to become the primary platform of the enterprise, the “out of towners” have arrived. Google and Microsoft have been working on UCaaS for a while. Does the Amazon Alexa represent a point of entry for Amazon? In this podcast, West's Unified Communications Marcus Schmidt, walks us through this emerging landscape. We learn how a personal assistant from Amazon might fit in with existing networks, and how the product’s presence creates new functionalities and new opportunities. Schmidt discusses app developer opportunities, regulatory issues and security concerns. West is a global company with diversified Unified Communications Services, www.west.com/unified-communications/