West Provides 911 Services for Carriers

West Corporation provides diversified services including messaging, hosted telecommunications and call center for the enterprise.  They also provide 911 services for carriers.  In this podcast Jerry Wilke, Director of Customer Management at West talks about the Safety Services Division which sells support services to wireless and VoIP providers.  Jerry explains how West helps carriers comply with the FCC rules for 911 including the 4th Report and Order Compliance. He also comments on VoLTE and voice over Wi-Fi deployments and how these relate to 911 location information. This podcast was recorded at the Competitive Carriers Association annual event in Seattle, WA. Learn more at https://www.west.com/safety-services/