In the run up to this year’s Avaya Engage, Tone Software made a major cloud related announcement: Tone Launches New ReliaTel as a Service Cloud UC&C Management In this podcast, Perry King, Director of Product Management for Tone Software discusses ReliaTel as a Service (RaaS) solution and how the new model offers rapid deployment, reduced operational support overhead, and a pay-as-you-go consumption model that eliminates capital budgetary barriers and ensures lower total cost of ownership for critical UC&C service assurance.