May 20, 201600:11:49

Listen to the Voice of Telecom

Listen to the Voice of Telecom – the Voice goddess provides IVR etiquette, suggestions and more about office IVR. Allison Smith, CEO of The IVR Voice speaks to Don Witt of the Channel Daily News from Telecom Reseller about the beginning of her company and provides many IVR tips for improving the employee and customer IVR experience.

No transcript available.