Connect seamlessly with customers via Web chat, phone, mobile, or email with Verizon’s new Unified Customer Experience solution

Alla Reznik, director of Customer Contact Solutions at Verizon describes the small to large enterprise solution that will be released later this year to Don Witt of Telecom Reseller. Verizon’s soon-to-be-available addition to its continually evolving Customer Contact Solutions portfolio will enable enterprise and government agencies to deliver a personalized and superior omni-channel experience to clients.