Natalie Freels, a physician assistant at Mayo Clinic, spoke with Moshe Beauford of Technology Reseller News at the HIMSS Global Health Conference & Exhibition about the growing role of artificial intelligence and emerging healthcare technologies from the perspective of clinicians working directly with patients.
Freels shared that events like HIMSS provide valuable opportunities for healthcare professionals to connect with the developers and companies building the next generation of medical technologies. As someone working daily on the clinical front lines, she is particularly interested in understanding how innovations such as generative AI and digital health tools will translate into real improvements for patient care and hospital operations.
A key theme of the discussion was the importance of aligning new technologies with the realities of clinical workflows. Healthcare providers need solutions that integrate smoothly into existing systems and support clinicians rather than adding complexity. Freels noted that frontline practitioners are eager to see technologies that can reduce administrative burdens and help streamline patient care processes.
“The most exciting part of being here is seeing what’s coming next and how it might actually help us take better care of patients,” Freels said, highlighting the value of bringing clinicians into conversations with technology developers.
As healthcare systems continue to explore AI-driven solutions, the clinician perspective remains essential. Insights from professionals like Freels help ensure that innovation remains focused on improving patient outcomes, supporting healthcare staff, and making healthcare delivery more efficient.
Learn more about Mayo Clinic: https://www.mayoclinic.org/
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