Jeff Pulver of the vCon Foundation joined Doug Green, Publisher of Technology Reseller News, for a conversation recorded at the HIMSS Global Health Conference & Exhibition, where the focus was on how structured conversation data could play a critical role in the next phase of healthcare innovation.
Pulver explained that the vCon framework—short for “virtualized conversations”—is designed to capture and structure human interactions such as voice calls, video meetings, and messaging exchanges into standardized digital records. These structured conversation objects can then be analyzed, stored, and integrated into enterprise workflows. “Conversations are some of the most valuable data organizations have, but historically they’ve been unstructured and difficult to use,” Pulver noted.
In healthcare environments, that challenge is especially important. Hospitals, clinics, and care providers rely heavily on voice interactions between clinicians, patients, and support staff. By structuring those conversations, organizations could unlock new opportunities for analytics, compliance, and AI-driven insights while maintaining governance over sensitive information.
Pulver emphasized that as AI becomes more deeply embedded in enterprise and healthcare systems, structured conversational data will be essential for training models, improving operational decision-making, and creating more responsive digital workflows. Rather than treating conversations as disposable communications, the vCon approach treats them as durable, actionable data assets.
As healthcare leaders gathered at HIMSS to explore AI, interoperability, and digital transformation, the discussion highlighted how frameworks like vCon could help bridge the gap between human communication and machine intelligence—turning everyday conversations into meaningful data that can support better outcomes across healthcare organizations.
Learn more about the vCon Foundation: https://www.pulver.com/vconfoundation
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