Doug Green, Publisher of Technology Reseller News, interviewed Will Morey, Managing Director of Gamma Business, to discuss the next phase of the global PSTN switch-off and what it means for service providers, partners, and enterprise customers. The conversation focused on the transition from legacy copper networks to IP-based communications and the growing importance of execution as the deadline approaches.
Morey explained that the industry has moved beyond awareness of the PSTN shutdown and is now firmly in the execution phase. For many partners, the challenge is no longer understanding that migration must occur, but rather how to transition large numbers of customer sites without disrupting services or damaging long-standing relationships. Businesses still rely on traditional lines for critical applications such as alarms, payment terminals, and other infrastructure that cannot always be moved quickly to IP.
To help partners manage this complexity, Gamma developed Edge Migrate, a platform designed to analyze customer estates, plan migrations, and coordinate transitions across both Gamma and third-party services. The goal is to simplify the operational burden for partners while protecting recurring revenue streams and ensuring continuity of service during the migration process.
Morey also highlighted an often overlooked aspect of the PSTN transition: some environments are not yet ready for full IP voice. In those situations, interim connectivity solutions can keep essential services running while organizations address network readiness and modernization requirements. By providing these transitional capabilities, partners can continue supporting customers while guiding them toward long-term digital infrastructure.
Ultimately, Morey emphasized that the PSTN switch-off represents both a challenge and an opportunity. Partners that act early, leverage migration tools, and maintain close engagement with their customers will be best positioned to turn the copper sunset into a moment of growth rather than disruption.
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