At ITEXPO / MSP EXPO, Zack Schwartz, Vice President of Strategic Partnerships at Trustifi, joined Doug Green to discuss a critical but often overlooked reality: while AI dominates headlines, email remains the primary attack vector for cybercrime. Trustifi delivers a full-suite email security platform purpose-built for MSPs, enabling easy deployment, centralized management, and advanced protection against next-generation AI-driven phishing attacks.
Schwartz emphasized that over 91% of cyberattacks still originate from inbound email—and the sophistication of those attacks has grown dramatically with AI tools. “Cyber criminals are leveraging AI to create extremely nuanced attacks,” he explained. Trustifi addresses this by combining high-efficacy inbound phishing detection with innovative AI-driven training tools. One standout feature allows MSPs to convert a real phishing attack into customized security awareness training, generating targeted video content based on an incident that actually occurred within a customer’s environment.
A key differentiator is Trustifi’s “journal-only mode,” which allows MSPs to deploy the platform without interrupting live email flow. The system produces a full report showing how Trustifi would have responded to threats, creating what Schwartz described as a powerful “aha moment” for customers. According to Trustifi, this approach converts over 80% of opportunities and requires only minutes to set up—at no cost to the partner or end client.
Beyond inbound threats, Trustifi also addresses outbound risk and compliance requirements, including HIPAA, PCI, GDPR, and broader data loss prevention (DLP) concerns. Many organizations underestimate how much sensitive information leaves their network via email. “It’s a big issue of not knowing what you don’t know,” Schwartz said, highlighting how classification and encryption tools expose hidden vulnerabilities.
With no minimum requirements, free NFR licenses for MSPs, and strong momentum away from legacy email gateways, Trustifi is positioning itself as a high-margin opportunity within the channel. The message to MSPs: start internally, see the exposure firsthand, and then extend protection across your customer base.
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